By using this site, you consent to the collection, use, storage, and processing of your Personal Information in the United States and in any country to which we may transfer your information in the course of our business operations.
In addition, where necessary and applicable, JWCE may transfer Personal Information relating to individuals in the European Economic Area, the United Kingdom, and Switzerland to other countries in reliance on the Standard Contractual Clauses.
INFORMATION WE COLLECT ON OUR SITES
This section describes information that individuals might choose to provide to us, as well as our practices for the automatic collection and use of certain information related to the use and navigation of our Sites.
Information You Provide
We define Personal Information as information that can (directly or indirectly) identify, locate, or be used to contact you or communicate with you, such as your name, address, telephone number, email address, and other similar and associated information (“Personal Information”).
Information We Collect Automatically
Additionally, through your use of the Sites, we collect information related to your use by automated means, such as the date and time of your website sessions, movements across our Sites, and the browser information and operating system you use and other system settings, as well as the language your system uses and the country, region, and time zone where your device is located (collectively, “Usage Data”). Usage Data also includes the IP Address of the device you use to connect to the internet that is collected by our Site server logs. An IP address is a unique identifier that devices use to identify and communicate with each other on the internet. In certain circumstances, where we link Usage Data and Personal Information, Usage Data may be considered Personal Information. Usage Data may also allow us to identify the country you are visiting from, so that we may direct you automatically to the content that is appropriate for your country.
Digital Advertising, Cookies and Other Data Collection Technologies
When you use our Sites, we collect different types of Usage Data by automated means, using technologies such as APIs, web services, scripts, cookies, pixels, tags, web beacons, browser analysis tools, and server logs. Using these technologies, we may also collect data about the website you were visiting before you came to our Site, and the website you visit after you leave our Site. We may also use vendors, such as Adobe and Google, to place cookies and collect data to enable certain services we use, including advertising, visitor tracking, personalization, site analytics and security services, including reCAPTCHA, and the data may be disclosed to our vendors for these purposes.
Other data may be disclosed to vendors providing additional services integrated into our Sites, including performance monitoring, user experience components such as user interface frameworks, images and web fonts, and maps. When we send email communications, we may place a web beacon or similar tracking technology in the email to know whether your device is capable of receiving HTML emails, or to collect data on whether the email or an attachment or link in the email has been opened or forwarded.
When you use our Sites, we may place cookies on your computer. Cookies are small text files that websites or mobile apps send to your computer or other internet-connected device to uniquely identify your browser or to store data or settings in your browser. Cookies allow us to recognize you when you return. They also help us provide a customized experience and enable us to detect certain kinds of fraud.
You can also opt-out of receiving targeted advertising from Network Advertisers by clicking the “Ad Options” icon on the advertisements or by going to www.networkadvertising.org. In addition, the Digital Advertising Alliance maintains a website where consumers can opt out from receiving interest-based advertising from some or all of the network advertising companies participating in the program (www.AboutAds.info/choices).
INFORMATION WE COLLECT OUTSIDE THE SITES
We recognize that we might receive Personal Information in ways other than through our Sites. We collect information about our customers and potential customers for the purposes of providing our products and services – such as contact information, financial/billing information, and any other information that is provided to us during the course of doing business.
We also collect information from our vendors, suppliers, consultants, professional advisors, and other third parties for the purposes of managing and operating our business. For example, we will collect business contact information, financial information, and other information necessary to engage our suppliers and other business partners and to evaluate their performance.
Personal Information is given the same protection by us, whether we receive it through a website or by other means including events and visits to our facilities. The descriptions below apply to Personal Information collected or received by us, no matter how the information was received.
HOW WE USE THE INFORMATION WE COLLECT
JWCE may use your Personal Information for its business, operational, and legal purposes, including:
- To respond to your specific inquiry or request, and to provide you with information and access to resources that you have requested from us;
- To provide, operate, and maintain the Sites;
- To improve the navigation and content of our Sites, system administration, and security;
- To provide you with information about our products and services;
- To provide you with marketing communications and offers for products and services and to deliver advertising (including targeted advertising) to you on this and other websites;
- To process and complete transactions;
- To manage our customer relationships, including to respond to inquiries and comments and providing customer service and support;
- To provide our products and services;
- To create anonymized or de-identified data so that it is no longer Personal Information;
- To carry out research and development to improve our products and services;
- To assess financial, credit or insurance risks arising from any relationship or prospective relationship with a customer, supplier, distributor, or business partner; or
- To carry out other legitimate business purposes, and other purposes about which we will notify our users and customers.
We will give you an opportunity to tell us whether we may use your Personal Information to send you other information about JWCE’s products, activities, or opportunities. In most circumstances, you will be able to “unsubscribe” from these communications by following the instructions provided at the time you sign up for the communications or that are included in such communications.
We may use the Usage Data we and our partners collect during your future visits. This information allows us to direct you to specific content on the Sites that may be of interest and to remember your computer/device the next time you visit. If you visit multiple JWCE Sites, we may aggregate the Usage Data from your visits to better understand usage of our Sites.
DISCLOSURE OF INFORMATION TO THIRD PARTIES
We may share Personal Information with our service providers, who are bound by law or contract to protect Personal Information and only use Personal Information in accordance with our instructions or the agreements we have signed. For example, we may share Personal Information with service providers who provide data processing or fulfilment services for us.
Please note that we may also disclose data about you that is not personally identifiable. For example, we may publish reports that contain aggregate and statistical data about our customers.
HOW WE PROTECT INFORMATION
We have put in place reasonable controls designed to help safeguard the Personal Information we collect via the Sites. However, no security measures are perfect, and we cannot assure you that Personal Information that we collect will never be accessed or used in an unauthorized manner.
We are not responsible for any interception or interruption of any communications or for changes to or losses of data through the internet. Users of the Sites are responsible for maintaining the security of any password, user ID, or other form of authentication involved in obtaining access to password protected or secure areas of the Sites. Any access to the Sites through your user ID and password will be treated as authorized by you. If we believe it is necessary or advisable to help protect your Personal Information and/or the integrity of the Sites, we may suspend your use of all or part of the Sites, without notice. Unauthorized access to any of the Sites is prohibited and may lead to criminal prosecution.
YOUR PRIVACY CHOICES
In your use of the Sites, you will be given opportunities to make choices about the data we receive and how we use it.
Do Not Track signals. Some web browsers incorporate a “do-not-track” (“DNT”) or similar feature that signals to websites with which the browser communicates that a visitor does not want to have their online activity tracked. If a digital service that responds to a particular DNT signal receives the DNT signal, the browser can block that digital service from collecting certain Personal Information about the browser’s user. As of the Effective Date not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, JWCE Sites along with many other digital service operators do not respond to DNT signals. For more information about DNT signals, visit allaboutdnt.com.
Opting out of communications. If you provide Personal Information to us, we may from time to time send you communications, including electronic communications about products or services. You may unsubscribe to such communications by following the instructions in any communication we send you or, in most cases, by emailing your opt-out request to firstname.lastname@example.org.
Definition of Personal Information under CCPA. CCPA defines “Personal Information” to mean information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“CA Personal Information”). CA Personal Information includes information that identifies, relates to, describes, is capable of being associated with, or could be reasonably linked, directly or indirectly, with a particular consumer or household.
Information We Collect and How We Use the Information
To support your use of this website, your visits to a JWCE facility or event, your relationship with JWCE, or your use or consideration of our products and services, we may have collected and disclosed, for a business purpose, information from the following categories and for the following purposes, in the last twelve months:
Data collected and used when you visit our website, facilities or events. When you visit our website, we will generally collect the following website data that result from your usage of the website: browser type and version, operating system used, website from which you are visiting us (referral URL), date and time of accessing our website, internet protocol (IP) address. This information, including your IP address, will be used to enable your access to our website, to safeguard and maintain the security and functionality of our website and related services. We also collect information about your activities during your visit in order to personalize your website experience, such as recording your preferences and settings, and to collect and use your information on an aggregated and anonymized basis to help us improve and further develop our website, and to improve the products and services of JWCE and JWCE’s subsidiaries and affiliates. When you register to visit a JWCE facility or event we will generally collect information similar to the information we collect when you visit our website, such as your name, email address, phone number, company and, if applicable, the name of the JWCE employee you are visiting in order to confirm your purpose for accessing the facility or event and to enforce JWCE’s security, safety and facilities policies. We also use video cameras to monitor our facilities for security and safety purposes.
Marketing and requests for information about JWCE and its solutions. With regard to certain content on this website concerning JWCE, and its products and services (such as brochures, cases studies, fact sheets, guides, videos, webinars, infographics and other information concerning JWCE’s products and services), we may request certain information pertaining to you before you can access such content. If you send us such a request or otherwise contact us (e.g., by using an online form) we may collect and process the following Personal Information about you: name, company, job title, postal address, email address and phone number), details on services or products you are interested in, and any further information you choose to provide to us in a “comments” fields, or in an email or similar communication to JWCE. We may use this information to correspond with you, to provide you with the requested information or to process an order. You can also consent to receive marketing information. You may choose to opt-out of receiving future email or mailings by following JWCE’s unsubscribe procedure described below. When you register for a webinar or other event, we may collect information (online or offline) in relation to the event, and during an event, such as participation in sessions and survey results. We combine the Personal Information we collect to develop aggregate consumer information that provides analysis and business intelligence for conducting our business and for marketing purposes. You can choose to receive information by email or telephone about our products and services, or sign-up for subscriptions.
The information we collect includes Personal Information defined by the CCPA as:
- Identifiers such as name, IP address, email address, and cookies
- Commercial information related to products or services you purchased or considered purchasing, and your purchasing histories or tendencies
- Internet activity information concerning your interactions with our website
- Electronic, visual, or similar information concerning video monitoring of individuals in our facilities
- Professional information such as your employer’s name, location and your job title
- Inferences reflecting your consumer preferences
Your CCPA Data Privacy Rights
Based on our collection, use, and disclosure of your CA Personal Information, the CCPA provides you (as a California resident) with specific data rights subject to certain exceptions.
The Right to Know. You have the right under the CCPA to request that we disclose to you what CA Personal Information we collect, use or disclose to others, including the right to receive a copy of specific pieces of CA Personal Information we have collected about you. However, please note that we may not be required to provide you access to the specific pieces of CA Personal Information we have collected about you if we are unable to verify your identity.
The Right to Deletion. You have the right under the CCPA to request deletion of any CA Personal Information about you that we have collected from you. However, please note that we may not be required to delete CA Personal Information under certain circumstances. Specifically, the CCPA includes exemptions that provide that we do not have to delete data that, for example, is necessary to comply with legal obligations (including those pertaining to the quality, safety or effectiveness of a product or activity), to detect security incidents, or for certain other internal purposes.
The Right to Opt-Out of Sale of CA Personal Information. You have the right to opt-out of certain of our disclosures of your Personal Information that the CCPA defines as being a “sale”. You can opt-out by submitting an email to email@example.com that includes your name, email, state of residency and request that JWCE not sell your personal information. You also have the right to know what Personal Information we disclose that CCPA defines as a “sale” of Personal Information.
The Right to Non-Discrimination. You have the right under the CCPA not to be discriminated against for exercising any of your rights.
How to Submit a Data Privacy Rights Request
To submit a request pursuant to your data privacy rights under the CCPA, we have designated the following two options for you to use: you can submit a data privacy rights request by submitting an email to firstname.lastname@example.org that includes your name, email, state of residency and the nature of your request, or by contacting us at (800) 331-2277 and providing the necessary information. We will respond within the legally-required timeframe. Please note that the law requires we verify your identity before responding to the request. If you send a data privacy rights request through a different means or mechanism, we may direct you back to one of these designated pathways.
To process your data privacy rights request for Right to Know or a Right to Deletion, we must be able to verify your identity to a reasonable degree of certainty. To verify your identity, you must provide the required information when submitting your email request or making a request via our customer service number (provided above). We will ask you to provide your contact information and additional identifiers based on your relationship with us. Before we process your request, we may match these data points with a third-party identity verification service and data points we currently maintain to verify your identity and your relationship with us.
You may designate an authorized agent to assist you in exercising any of your rights stated above. When you use an authorized agent to submit a request to exercise your rights, you must provide the authorized agent with written permission to do so, and, in certain circumstances, we may ask you to verify your own identity directly with us. We may deny a request from an authorized agent that does not submit proof that they have been authorized by you to act on your behalf.
Right of Non-discrimination for Exercise of Your Privacy Rights
JWCE will not discriminate against any person exercising his or her rights under the CCPA, as described above. Discrimination, in this context, includes that, as a result of exercising any of your CA data privacy rights, you are denied goods or services, charged different prices for goods or services, or provided a different level of quality.
JWCE does not sell Covered Information as defined under Nevada law. If you would like to make a further inquiry regarding the selling of your Covered Information as defined under Nevada law, please send an email to the Privacy Office at the email address provided below.
IF YOU HAVE CONCERNS ABOUT YOUR PERSONAL INFORMATION
2850 Red Hill Ave., Suite 125
Santa Ana, California 92705
If you wish to receive a response by email, please be sure to include your name, postal address, and email address. If we do not receive an email address, we will respond by postal mail.
Effective July 1, 2022