Chris Burt, Aftermarket Sales Manager of JWC Environmental, discusses the company’s Service Solutions side on Water Online Radio at WEFTEC.
Burt explains that JWC Environmental is committed to providing technical support and outstanding service far beyond the time of product purchase.
When asked why customers choose to consult JWC to service the units rather than doing it themselves, he explains, “It’s the ease at which we provide that service to them. They can call us and we provide them with a quote and we can easily provide them with a unit to replace theirs so there is no downtime and no guesswork.”
In fact, in addition to these services, customers also receive lifetime phone support on all JWC equipment.
To learn more about JWC’s Service Solutions offerings and to get the full interview, take a listen below!