In recognition of JWC’s dedication to quality and continuous improvement, the company’s main manufacturing facility has achieved ISO certification. In June the Santa Ana manufacturing site was accepted into Underwriters Laboratories® (UL) Directory of Registered Firms in compliance with ISO 9001:2000, certificate number A16182.
The Quality Control staff spent a year working with dedicated employees throughout the facility on tests, procedures and audits in preparation for the ISO inspection.
“JWC strives to provide unsurpassed quality,” said Ron Duecker, President of JWC. “Attaining this important validation of our systems, processes and procedures is a testament to our team’s focus on supporting the customer and ensuring satisfaction with our products.”
The ISO quality management system is a proven means to achieve a quality assurance program – in turn enhancing JWC’s existing dedication to produce the highest quality products and provide excellent customer service.
Bill Weber, Quality Control Manager, adds, “The attainment of ISO 9001 certification demonstrates the company’s ability and commitment to excellence and continual improvement of our products and services. The result is an increase in customer satisfaction.”
As part of a select group of U.S. manufacturers who are ISO certified, JWC is required to pass regular audits of its quality assurance program. The certification helps ensure customer satisfaction and provides a continuous monitoring program for improvement.