Exchange, Service or Parts

Nobody knows Monster equipment like the people who originally built it. That’s why JWC Support programs make so much sense. With several service options to choose from, there’s sure to be a program that’s right for you.

For a parts or service quote please use the service request form, go>

Monster Exchange - Most Popular • Free Labor

We’ll ship you a newly rebuilt grinder before you even pull the old one out. The program is all-inclusive so ordering is easy – one quote covers shipping, refurbishing the grinder and return shipping for the old cartridge.

It’s the fastest service program in the industry and consists of  three easy steps:

1) Call Product Support and provide the grinder’s serial number

2) We ship you a newly rebuilt cutter cartridge

3) Replace your old grinder with the new one and ship the old grinder back to JWCE. That’s it you’re done!

Please don’t forget to return the old  cartridge so we can refurbish it for the next customer. Backed by a full one-year cutter cartridge warranty. Not available for all Monster Systems – ask your JWCE Product Support rep to confirm eligibility.

Contact your local Product Support Center for more details.

Factory Repair -  Free Labor

Breath new life into an old Monster – ship it back to one of our Product Support Centers for a complete rebuild.

Your unit is completely rebuilt, repainted and retested, there’s no charge for labor – you only pay for necessary parts. Backed by a full one-year cutter cartridge warranty.

Contact your local Product Support Center to find out more.

Product Support Contacts

JWCE is committed to prompt turnarounds. Please note our turnaround times begin only after receiving a firm Purchase Order.