Parts, Service and Aftermarket Sales

Nobody knows Monster equipment like the people who originally built it. That’s why JWC Support programs make so much sense. With several service options to choose from, there’s sure to be a program that’s right for you.

We have the parts, people, equipment and expertise to do the job right!

MonsterCare™ Service Contracts

Affordable three to five year, fixed-price, fixed-term service plans for the repair and replacement of your Muffin Monster grinders.
 

For more details contact the JWC Regional Aftermarket Manager for your area.

Monster Exchange

The Monster Exchange Program covers the Mini, Muffin and Macho Monster grinders as well as Channel Monster 2.0 models. Also eligible is the grinder on top of the Screenings Washer Monster. An exchange unit is ideal for speed and minimum down time. The newly reconditioned grinder is backed by a full one-year cutter cartridge warranty.
 

Contact your local Product Support Center for more details.

Factory Repair

Breath new life into an old Monster – ship it back to one of our Product Support Centers for a complete rebuild. 

Your unit is completely rebuilt, repainted and retested, there’s no charge for labor – you only pay for necessary parts. Backed by a full one-year cutter cartridge warranty. 

Additional Services:

• Genuine Monster parts
• Service Tech visits
• Upgrades

Contact your local Product Support Center to find out more.

Monster Prevention & Inspection (PI)™

Worry-free, Monster Friendly Check-ups. Monster PI is an affordable on-site service plan ensuring peak performance for your Monster. A JWCE Technician will visit every 3-6 months to analyze and adjust your system, provide in-depth performance reports, training, calibration, mechanical inspections and controller reviews. In other words – We’ll be there! 

Monster PI is ideal for: Screenings Washer Monster, Honey Monsters, and Monster Separation System screens.

For a quote, contact Glenn Gordon, Product Support Manager (714) 428-4791

Product Support Contacts

JWC is committed to prompt turnarounds. Please note our turnaround times begin only after receiving a firm Purchase Order. 

You can also use the online ‘request’ form for non-emergency service needs or more information. For urgent requests, please call the Product Support center nearest you.